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www.accessibilitynow.com

Christine Brown

To “progress” means to move for ward, and we like to think of technological progress as exactly that. Progress, however, sometimes leaves many people behind.

Years ago, Internet information retrieval was largely a text-based affair. Databases operated through words, rather than the icons, images, and bells and whistles of today’s sophisticated web design.

For many computer users with visual impairments, the move towards an image-based system of  communication has meant less, rather than more,  access  to  information.  Those  who  use screen reader software – which  reads aloud the text from a given website – often find themselves with  only  partial  information  about  the  site’s content. On the one hand are site sponsors push- ing their web  designers to create ever flashier, snappier, and more visually  enhanced websites. On the other are the information needs of indi- viduals with visual impairments.

Happily,  there  are  also  a  number  of  ways around this tension. International standards for web  accessibility have  been  developed  by  the World Wide Web  Consortium. You  can  learn about  current  web  accessibility  guidelines  at http://www.w3.org/WAI/.

How  does  web  accessibility  work?  For  one thing,  redundancies can be built into websites; that is, web spinners can create alternative ways to  access content. For non-text  items, such as photographs and symbols, this might mean providing a  text  alternative to  the  image so  that when  the  cursor  is  positioned  over  it,  a  text description  is  available,  which  can  be  picked up by a screen reader program. Video clips can be accompanied by an audio description of the images. Websites can be designed to eliminate or redesign columns and tables, both of which pose difficulties for screen-reading technology.

These few examples only scratch the surface of the accessibility question and deal with only one aspect of the challenges computer users with visual  impairments face. There are also numerous design features that can be incorporated to make websites more  user-friendly for individuals  with  learning  disabilities,  mobility-related impairments, or profound hearing loss.

Creating  websites  that  are  accessible  to  all is the right thing to do. In its current website upgrade, ETFO  is building in features that will meet  internationally  recognized  standards  for web accessibility.

Increasingly, organizations of all types are also discovering the pitfalls of not opening up their sites. For one thing, they lose potential business. For another, they sometimes find themselves in trouble. Six years ago, a blind  sports fan won a discrimination case against the Sydney Organizing Committee for the Olympic Games. Among other complaints, he was unable to use its website to find out about events.

Recently, Google, Inc. announced the launch of Google Accessible Search, a search tool that ranks  web   pages   based  on  the  simplicity  of their  layouts  and  hence,  their  accessibility  to those  deploying  screen   readers.  Other  major internet  companies, like  AOL  and  Yahoo,  are likewise introducing features to assist customers with visual impairments. Progress, the kind that moves forward, is long overdue.